Keeping track of all the work being done for your customers can be a challenge when many of your teams (like Legal, Marketing, and Professional Services) don’t work in Salesforce. When this happens, work gets dropped and customers get upset. Today, we're excited to announce Wrike’s new Salesforce Project Templates to make collaboration between sales
One of the top request of our Android users was making editing tasks easier on their mobile. In the latest release, we've improved task editing with the two powerful features: Live Editor and Offline mode. Now you can quickly update task description, add images, immediately track changes, and make notes even when you don't have
The Wrike Help Center has a fresh new look — and a brand new user forum! Looking for someplace to talk Folder structure, creating real-time Reports, new user training, and more? Join the new Wrike Community and connect with other Wrike users. You can: Ask questions. Post your question in the user forums to get
Wrike's email integration already saves you time on checking project updates, creating and updating tasks. Today we've added one more handy improvement - the ability to reply to your colleagues' @mentions directly from your inbox. Now when you get a notification from someone @mentioning you, you can reply via email and the sender will be
Today we are bringing even more flexibility to the way you track and report on your projects with two exciting updates to Custom Fields. 1. Field & Format Customization Now you have the option to apply your custom field and format data to your folder only or carry your custom field and format down to the task
They say that small things can make a big difference. That’s why we completely revised the look of the task tab in Wrike, so that every detail contributes to your overall success. Our main goal was making the new layout of task details in Wrike even more compact and intuitive. Let’s take a look at
Many of you have asked us to extend the functionality of the time tracker with a timer. We loved the idea, and now the feature is at your service in the new task view for much easier tracking and time reports. But perhaps the most fantastic news is that now you can see who on your team is currently working on
One of the handiest things in Wrike is the ability to put one task in several folders. It lets you have different views of the same piece of work and easily adapt Wrike to any workflow. What if you need to have a look at the tasks tagged with two folders at the same time?
Planning accurately, estimating task duration and keeping it close to reality – these aren’t easy things to do. And now imagine this is happening in a start-up where you do things that you have never done before (or even no one in the world has)! Today, Chris Rider, project manager at the fast-moving chemistry startup Terramera, shares
When did you join Wrike and what was customer support like back then? It was 2009, and the best word to describe the company back then is, “small.” There were only a handful of us, and on the support side of things, our CEO Andrew was replying to a lot of cases himself. Andrew was committed
Update: With Wrike's new API 3.0, this example in this post is no longer possible; but don't worry, you can still connect Wrike and Zendesk via our Zapier integration.If you have questions about the new API or connecting to Zendesk via Zapier, please reach out to us. Improved collaboration for better ticket management Most support tickets require syncing