Customer retention is key to boosting revenue, reducing business costs, and improving customer feedback. Read more to discover strategies and solutions on how to improve, measure, and calculate your business' customer retention and, as a result, customer satisfaction.
Improve your team's collaboration, enhance work visibility, and so much more.
One of the biggest trends in project management in 2014 is the shift to virtual training. After all, online learning is often more time-efficient, allowing you to fit in coursework whenever you have free time and limiting the hours you need off work. They can be more cost-efficient by eliminating travel expenses. Some argue they're
Now that it's Friday once again, we're here to deliver the best reads on managing work and teams. This week, we give you articles on long-term planning, team motivation, a 15-minute productivity routine, and tools for learning as well as managing a small business. Read on! And remember, you can also browse these articles on
Today, Gantt charts are a staple tool in project management software. They show up in project binders, on boardroom walls, and in project management plans — all because they are able to visually convey what would take paragraphs of boring text. But who invented them? What makes them beneficial for project planning? And what are
Before, but recently, I came across some very interesting research data, so I decided to give this topic a different angle, taking the present economic conditions into consideration. The ups and downs of our economy are enough to make any executive dizzy. Just look at U.S. Steel (X). In the second quarter of 2008, the company
In the world of freelancing, every day is different. When you’re working on several projects with a number of clients at once, it can be easy to lose track of your notes and client information. There are many responsibilities to juggle as a freelancer, such as client work and projects, contracts, invoices, emails, and other administrative
If you have ever dealt with project management software, you know Gantt charts can be helpful. But most likely you are stuck with your e-mail to manage your projects and you want to build charts based on the tasks that your e-mails contain without much hassle. We’ve got something for you. Use a timeline option
Creating a Kanban template means clearly defining your workflows and using a Kanban board to track progress visually. Your work management platform is the perfect tool to build your flexible Kanban style project template. Ditch those sticky notes and whiteboards while solving your team's biggest project management challenges.
More than 80% of project managers and team leaders believe that process requirements don’t articulate the needs of the business. This can lead to a higher project failure rate. The solution? Learn how to define requirements for a project with a requirements management plan that aligns business and project values that your entire team can get
Small business owners do it all: juggle responsibilities, shift roles without a hitch, and stretch every dollar to do more with less, all while keeping their heads above water and their businesses afloat. It's not surprising then that more and more small businesses are turning to project management tools to become more competitive, efficient, and
People often ask me to advise them on the best resources that will help them deepen their project management knowledge or start their own project management journey. One of Wrike’s clients recently asked me: “I’ve been given the green light to seek out any useful resources in the field of Project Management to further my
As the COVID-19 pandemic eases with the acceleration of vaccine rollouts, companies across the globe are preparing to welcome employees back to the office. Organizational departments such as HR, IT, and people operations will be following individual checklists to ensure all bases are covered when the physical workplace reopens. This includes introducing cleaning procedures, creating
Have you ever noticed how a good laugh at work improves the mood and team spirit, boosts your energy, and defuses tension? According to our survey with 2,000+ respondents from different industries, a good mood helps 56.9% of employees to be more efficient. Last week marked the release of a whole book devoted to the