Leadership Competencies
Business impact refers to the influence a manager’s decisions and actions have on key business areas like revenue, profitability, market share, customer satisfaction, and operational efficiency. Managers with high business impact drive innovation, embrace risks, and experiment with new approaches or technologies, thereby enhancing overall business performance.
Read by example and be culture-additive by demonstrating company values. Promote a culture where all team members feel included and connected to the company’s culture and processes Support Wrike Employee Resource Group (WERC) initiatives and a diverse pipeline of candidates. Work closely with HR to build and maintain an inclusive culture.
Managers are responsible for bringing in new talent with strong skills and a good cultural fit to contribute to the organization’s growth and success. They ensure a smooth transition for new hires, support org development, and maintain a focus on team performance, accountability, and well-being.
Managers create an environment that supports learning, growth, and skill enhancement. They promote cross- functional teamwork, encourage collaboration among diverse skill sets, and use coaching, mentoring, and personal development plans (PDPs) to foster individual and team development.
Managers are fully accountable for their team’s outcomes. They efficiently and effectively accomplish tasks, projects, and objectives. This competency focuses on taking ownership, setting clear goals, and driving initiatives to successful completion.
Problem solving involves identifying issues, analyzing possible solutions, and implementing the most effective one. Decision making is integral to this process, requiring the evaluation of alternatives and the selection of the best course of action. Incorporating innovation into these processes drives continuous improvement and growth.
Agility is the ability to adapt quickly and effectively to changing circumstances, modify approaches, and remain open to new ideas. It involves being adaptable, open-minded, and willing to shift strategies as needed.
Managers envision a better future for their team or unit with innovative solutions and processes. They understand the current company strategy, vision, and objectives, and use this knowledge to motivate their teams. This involves considering long- term goals, market dynamics, and the competitive landscape to identify how the team can contribute to the company’s success through their day-to-day work and innovative ideas.
Business knowledge as a competency involves understanding both macro and microeconomic factors influencing the business, with deep insight into the SaaS industry and work management (WM) domain. It requires familiarity with key financial metrics, budget management skills, and the ability to identify and leverage new tech trends. This competency enables strategic decision-making and business growth.
Effective communication involves engaging in meaningful discussions, clearly and persuasively conveying goals and strategies, and excelling in both speaking and writing. It includes effectively communicating with stakeholders and teams, earning respect, and driving results through confident and strategic communications. Emphasize the importance of receiving and incorporating feedback to enhance communication effectiveness.
Building effective partnerships and collaboration across diverse teams, facilitating communication between cross-functional departments, reconciling conflicts, and leading crucial conversations that uphold and progress the business’s strategic interests. Ensure collaborative efforts reinforce business goals and enhance operational efficiency.