- 1. Professional Services Basics
- 2. Client Management and Retention
- 3. Project Definition
- 4. Resource Planning
- 5. The Ultimate Guide to Capacity Planning
- 6. Project Visibility
- 7. Billing for Projects
- 8. Project Profitability
- 9. Professional Services Software For Project Management
- 10. A Guide to Time Tracking for Consultants and Professional Services
- 11. FAQ
- 12. Glossary
- 1. Professional Services Basics
- 2. Client Management and Retention
- 3. Project Definition
- 4. Resource Planning
- 5. The Ultimate Guide to Capacity Planning
- 6. Project Visibility
- 7. Billing for Projects
- 8. Project Profitability
- 9. Professional Services Software For Project Management
- 10. A Guide to Time Tracking for Consultants and Professional Services
- 11. FAQ
- 12. Glossary
The Difference Between Scope Creep and Gold Plating
What is the difference between scope creep and gold plating?
While both scope creep and gold plating involve adding extra features to a project or initiative, these terms have slightly different meanings.
In project management, scope creep is when extra features are added to a project at the request of a client. This can occur when the scope is hazily defined or agreed upon informally. Scope creep can cause costs to spiral and should be avoided.
Gold plating, on the other hand, is when a project team adds on features that were not requested by the client. The reasons for gold plating can vary. Sometimes this is done to gain the approval of a client or internal management. This is also occasionally done to draw attention away from project defects.
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Richard Blatcher
As the Senior Director for Product and Industry Solutions Marketing at Wrike, Richard manages the global go-to-market approach in strategic industries, including professional services. He has over 30 years’ experience in the industry, managing the delivery of marketing and sales enablement offerings to professional services, manufacturing, and distribution blue-chip enterprises. He previously worked at Autodesk, where he was responsible for market launches of SaaS solutions.