Execution Excellence, Where the Work Flows™ - Your Guide to Realizing Customer Value
Optimize Client Service Delivery
Learn how to structure workflows that boost execution efficiency, even with fixed pricing and subscription models, while driving long-term value for your clients.
Enhance Collaboration and Visibility
Discover practical strategies for aligning teams, clients, and stakeholders to ensure transparent, repeatable workflows with full visibility from scoping to sign-off.
Simplify Complex Workflows
Uncover ways to reduce inefficiencies by eliminating fragmented processes, manual handoffs, and bloated approaches for a seamless, high-impact project workflow.
John Ragsdale
VP Technology Ecosystem
John Ragsdale, Distinguished Researcher and VP of Technology Ecosystems at TSIA, helps enterprise tech firms select tools that enhance customer experience. With over 25 years in customer service, he has authored 250+ research articles and a book, Lessons Unlearned.
Kristian Truelsen
Head of Solution Consulting
Kristian, Head of Solution Innovation at Wrike, brings 20+ years of experience in senior consulting and enterprise architecture, leading a team creating innovative work management solutions across industries.
Alexey Zhezerov
Product Director
Alexey, Senior Product Leader at Wrike, leverages 10+ years in SaaS to drive platform strategies, develop vertical solutions, and harness AI innovation to meet customer needs and unlock market opportunities.
