Every organization deals with enterprise service management uniquely, but the problems encountered are usually quite similar. On a day-to-day basis, service teams – from HR to IT to finance – are often: Manually juggling repetitive tasks Unable to streamline and organize multiple requests Struggling to manage ongoing change and optimization Sound familiar? Fortunately, you're not alone or without help
Walmart Canada's Continuous Improvement team started off where many organizations do – using a spreadsheet to manage multiple complex projects and a rapidly changing operation. Tasked with developing new business recommendations for their Transportation department, along with managing thousands of employees, stores, vendors, and supply chains, the Continuous Improvement team quickly realized they needed a solution
The hybrid work model is here to stay, folks. The great work-from-home experiment of the past 18 months has been a success; companies realize that employees can be just as productive working from anywhere, and workers are embracing the flexibility of a remote or hybrid workplace. Some 83% of workers want their company to offer a
The following year will prove to be a critical time for marketing teams as they look to re-engage with their core customers in a post-pandemic world. To do so successfully, however, teams will have to choose whether to go fully remote, stay in-office, or develop a hybrid work environment. Furthermore, teams will have to do
Employee conflict is a natural and regular part of any collaborative environment, with 85% of employees worldwide experiencing some form of conflict during their career. However, hybrid work can make dealing with conflict more difficult than it would be in person. Lack of face-to-face interaction, the absence of additional context, and loss of conversational nuance
Monumental Sports & Entertainment is a leading sports and entertainment group with a mission to showcase great sports teams and entertainment venues while giving back to their communities. Committed to “raising the game” through extraordinary experiences powered by innovation, Monumental works with teams like the Washington Capitals, Washington Wizards, Washington Mystics, and Capital City Go-Go. How